Faq

Ordering Process

How can I place an order?
You can place an order by browsing through our categories, selecting your desired items, and proceeding to checkout.

Can I modify my order after it has been placed?
Orders cannot be modified once placed. Please contact customer support immediately if you need any changes.

Shipping Information

Where do you ship?
We currently ship to most countries around the world. Check our shipping page for detailed information.

How long does shipping take?
Shipping times vary by location but generally takes between 5 to 10 business days.

Payment Methods

What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and other secure payment gateways.

Is payment secure on your site?
Yes, all transactions are encrypted and processed securely.

Returns & Exchanges

What is your return policy?
We offer a 30-day return policy on all items that are unused and in their original packaging.

How do I process a return or exchange?
Please contact our customer service to initiate a return or exchange. We will provide you with detailed instructions.

Contact Information

How can I contact customer service?
You can reach us via email at support@fleu ronde luxe.com or call us at +1-234-567-8900 during business hours.