Shipping policy

At FleuronDeLuxe, we are committed to providing a seamless shopping experience from checkout to delivery. Our logistics policy outlines how we manage the shipping of our exquisite collection of bracelets, earrings, rings, bangles, necklaces, and chains.

Shipping Methods

We offer several shipping options to accommodate your needs. You can select from standard, express, or overnight shipping during the checkout process. All items are shipped via reputable carriers to ensure your order arrives securely and on time.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. You can view the exact shipping costs at the checkout before finalizing your purchase.

Delivery Times

Our standard shipping typically delivers within 5-7 business days, express shipping within 2-3 business days, and overnight shipping ensures next-day delivery. Please note that delivery times may vary during peak periods or due to unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the status of your shipment until it arrives at your doorstep.

International Shipping

We are delighted to offer international shipping to most countries. Please be aware that international orders may be subject to import taxes, duties, and fees, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

Shipping Restrictions

Some items may have shipping restrictions based on size, weight, or destination. These restrictions will be clearly indicated on the product page, and we will notify you if any issues arise during the shipping process.

Delayed or Lost Packages

If your package is delayed or lost, please contact our customer service team immediately. We will work with the shipping carrier to track your package and resolve the issue as quickly as possible.

Returns and Exchanges

For information on returning or exchanging your purchased items, please refer to our Return Policy. Note that the cost of return shipping is the responsibility of the customer unless the item was received damaged or defective.